Request intake is incomplete
Employer requests arrive with missing contacts, dates, locations, staffing needs, or special instructions that coordinators must chase down.
For extra-duty coordinators
Manage every detail without managing another spreadsheet.
Give extra-duty coordinators one workflow for employer requests, approvals, officer staffing, changes, closeout, billing, and invoicing.
Extra Duty workflow
One job record through every handoff
01Review
Requests
Employer and agency request intake
02Staff
Assignments
Officer coverage and supervisor context
03Verify
Closeout
Actual hours, notes, and exceptions
04Prepare
Invoicing
Approved, invoice-ready job history
Where work slows down
Manual handoffs make important work harder to manage.
Staffing changes are hard to follow
Open posts, transfers, cancellations, and last-minute changes can create long email and text chains without a reliable current view.
Closeout and billing are disconnected
Worked hours and approval details must be reconciled before finance can prepare accurate invoices and answer employer questions.
A connected approach
A practical path from setup to review.
01
Collect complete details
Employers provide contacts, locations, dates, staffing, and instructions in a structured request.
02
Approve with context
Agency personnel review the request, requirements, rates, and approval status.
03
Fill and manage posts
Coordinators assign personnel and retain the history behind staffing changes.
04
Close out for billing
Supervisors verify actual work so finance receives a connected, reviewable record.
What improves
Make the next action and the supporting record easier to find.
Collect complete requests through an agency-branded employer portal
Keep staffing decisions and changes connected to the job
Move approved work toward invoice-ready records
See DutySuite in your context
Show us where your current process breaks down.
We will focus the conversation on your roles, handoffs, records, and the application that makes sense to evaluate first.