Billing is difficult to explain
Rates, verified work, invoice detail, recorded payments, and remaining balances should tell one consistent story.
Extra Duty management software
Extra duty,from request to payment.
Give your agency direct control of employer requests, approvals, staffing, closeout, invoicing, and payment tracking—without handing the program to a third-party administrator.
Agency controlled
One connected record
Built for every role
Why agencies switch
Better software should solve more than scheduling.
Extra-duty programs become difficult when the system obscures cost, slows routine work, or loses context between operations and finance. DutySuite keeps the whole job visible.
The software slows down the work
Routine changes should not require workarounds, duplicate entry, or a support request just to keep the schedule current.
No dependable source of truth
Requests, assignments, closeout, and finance should not produce four competing versions of the same detail.
Agency controlled
Your program. Your policies. Your relationships.
DutySuite provides the operating system while your agency remains in charge of the decisions, people, rates, employers, and records that define the program.
Set rates, requirements, eligibility, and approval rules
Keep the agency relationship with local employers
Give every role the access it needs—and no more
Make routine changes directly in the job record
Planned product visual
Employer portal on desktop and mobile
Replace this panel with the agency-branded employer portal: request status, upcoming details, messages, and invoices.
One accountable workflow
One job. Every handoff.
Information collected at intake stays connected as the agency approves, staffs, coordinates, verifies, invoices, and records payment activity.
01
Request
02
Approve
03
Staff
04
Coordinate
05
Close out
06
Invoice
Screenshot location
Employer request intake
Show the structured request form with contacts, locations, posts, rates, dates, and instructions.
Verified closeout
Actual hours, attendance, notes, and exceptions stay with the assignment.
Screenshot location
Finance and reconciliation
Show invoice status, recorded payments, outstanding balances, and job-to-billing reconciliation.
Built for the exceptions
Extra duty rarely goes exactly as scheduled.
DutySuite keeps routine changes and difficult exceptions inside the workflow, where the current assignment and the history behind it remain clear.
Assignment transfersOfficer cancellationsSchedule conflictsRank and eligibility checksSignup limitsUnfilled-position riskNo-showsActual timeCloseout exceptionsPartial payments
Planned product visual
Staffing changes and coverage risk
Replace with a staffing view showing open positions, an eligibility warning, a schedule conflict, and a pending transfer.
One workflow, the right view for each role
Everyone works from the same job—not the same screen.
Coordinators
Run intake, approval, staffing, changes, and follow-up from a current operational view.
Command staff
Review ownership, exceptions, coverage, and program status without waiting for a prepared update.
Finance teams
Trace verified work into invoices, recorded payments, reconciliation, and aging balances.
Employers
Request service, follow status, maintain contacts, review job history, and access invoices.
Planned product visual
Operational and financial reporting
Replace with the reporting catalog or dashboard showing staffing risk, closeout backlog, receivables aging, and reconciliation.
Know what needs attention
Find the next action before it becomes a problem.
Upcoming jobs with open positions
Assignments still waiting for closeout
Invoice and employer balance status
Request performance, no-shows, and officer hours
Designed for accountable access
Database-enforced agency separation, role-aware access, optional MFA, private files, and recorded activity.
Review securityRoll out in practical phases
Bring intake, staffing, closeout, finance, and employer access online in a sequence that fits your agency.
Plan implementationEvaluate the workflow you actually run
Bring your current platform, billing questions, and recurring pain points. We will show the same work in DutySuite.
Talk through your processA focused review for your agency
Show us how your extra-duty program works today.
Bring your current platform, process, billing questions, and recurring pain points. We will show how the same work moves through DutySuite.